Returns & Exchange
Unfortunately, shopping is not always all fun and games. It may happen that you want to return your order because it doesn’t meet your expectations. Whatever the reason is, you can always return your order up to 14 days after receipt without reason.
After cancellation, you have another 14 days to return your product. The return costs are for your own account. These costs are approximately €6.95 per package, for the exact rates consult the website of your carrier. If you decide to return your order, the item(s) must include all accessories and – if reasonably possible – be in the original condition and packaging to be returned to OVERDØSE.
We will refund the order amount including original shipping costs within 14 days after registration of your return, provided that the product has been returned in good condition.
Would you like to exchange your product? No problem at all! You can contact firstname.lastname@example.org and we will help take care of your desired exchange. Please note that the return costs are for your own account.
For returns as well as for exchanges, please fill in the return form included with your order and mention which items you would like to return. Include the return form in your return package and send it to our headquarters as per below:
Van Leeuwenhoekweg 16B
5482 TK Schijndel
You see? Easy-peasy!